Wellness Group Inc
EAP Overview For Our Clients
Most people can handle most problems most of the time, but this service gives you another choice, professional
advice in a confidential surrounding. The EAP program offers professional counseling and referral services
to our covered clients. We believe that almost any human problem can be dealt with successfully.
Participation in the service is completely VOLUNTARY and CONFIDENTIAL. An employee’s job security will
not be jeopardized through participation in the program.
Short term counseling sessions are available each year to all employees and their household members by
calling 1-800-336-1491.
If you have a need for counseling, now or in the future, we encourage you to use this program.
Commonly Asked Questions and Answers
Question
What is an Employee Assistance Program (EAP)?
Answer
Our EAP is a confidential, voluntary, diagnostic, referral and counseling service available to help
employees and their families cope with and resolve their personal problems.
Question
Who is eligible for the EAP?
Answer
If the Wellness Group is your EAP provider then you and your household members are covered.
Question
What kind of help is available in the EAP?
Answer
Assistance with any personal problem, such as: marital tension or divorce, job stress, alcohol or
drug abuse, depression, codependency, money worries, teenagers in trouble, or any other type
of problem involving you or your family.
Question
How do you or your family member use the EAP?
Answer
To schedule a confidential appointment call the Wellness Group EAP at 1-800-336-1491 and
identify yourself and the name of your employer.
Question
What happens when you go to a counselor?
Answer
You will meet with a qualified professional to discuss your concerns in private and with
confidentiality. The professional’s role is to assess your situation, discuss your options, and
counsel you.
Question
When you contact the EAP, who knows about your problem?
Answer
Only you and your counselor. Your file is confidential and no information is released without
your knowledge and written consent.
Question
Why is there a need for an EAP?
Answer
People are people. No one is immune to personal problems that can threaten relationships,
self-respect, and workplace performance. When you feel you can’t manage a problem on
your own, the EAP is a resource you can use for coping with and resolving personal difficulties.
If the Wellness Group is your EAP provider and you have further questions or
need immediate assistance please call 1-800-336-1491 and we will be glad to help you.
